Refund Policy

Last updated: November 10, 2026. Designs are digital and unlock as soon as you buy them, so all sales are final unless a refund is granted under this policy.

Bought on weldcanvas.com

• Refunds are given only on request, and only at the sole discretion of EZ Live Productions LLC.
• To ask, email info@weldcanvas.com with the email on your account, the design name, the date of purchase, and the reason for the refund. Requests without a reason will not be considered.
• If we grant a refund, it goes back to the original payment method, and the design is removed from your account.
• A refund is never owed because a design did not suit your needs, your material, your tools or your skill, or because of anything covered by the disclaimers in our Terms of Use.

Bought in the iPhone or iPad app

Apple handles all App Store payments and refunds under Apple's rules. We cannot issue App Store refunds. Ask Apple at reportaproblem.apple.com.

Bought in the Android app

Google handles Google Play payments and refunds under Google's rules. Ask through Google Play first. If Google sends you to us, the website rules above apply.

Nothing in this policy limits any right you have under the law where you live.